mytrip customer service review
Terrible customer service terrible prices. Service is absolutely terrible.
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The reply from MyTrip below is typical of how they have treated my complaint - Im not complaining about fees or terms and conditions.
. I specifically asked if I paid for this extra service would I be able to select my seat and the customer rep said yes I would be able to select my. Long after the flight mytrip responded to my email thanking me for getting in touch and recommending I call their contact centre as they cannot resolve anything over email. I sent an email more than a week ago because the airline changed the day of the flight and I had to accept the change but I couldnt because Wizz Air told me the agency MyTrip had to do it on my behalf and I still havent received an answer I.
Shameful customer service Our trip to Japan got cancelled back in June and since then its not possible to reach mytrip via phone email nothing. This review was chosen algorithmically as the most valued customer feedback. Mytrip Reviews 234 Bad.
Avoid the airline have changed the flight times which are now no longer a viable option for us. I wrote two emails where I forwarded the automatically generated email sent every 1st and 15th of month with my booking reference and they replied that our system could not identify and match it. They advertise an English helpline number 44 8447747881 but it now appears to us that this is only a front for a Greek company We booked flights with them on 9 February 2016 on Iberia Airlines Madrid to Lisbon and their subsidiary Air Nostrum from Malaga to Madrid.
Unfortunately many of these 3rd party agents have notoriously poor customer service. Mytrip claims to be an IATA accredited online travel agency. Now I am dealing with it with my card provider.
Customer service is horrible been calling for 3 days straight to change my flight and no one was able to provide the service they advertise to provide even though I paid for a flexible ticket. Before I completed my flight reservations I called your customer service to specifically inquire about your seat preference service in which you charge an extra fee. So youll have to be persistent in trying to contact them.
Mytrip customer service is very unprofessional and clearly based abroad not UK properly in India and they are reached after 40 minutes phone call waiting and they are never helpful because they are basically scammers. We will be back in a short period of time. MyTrip ranks 243rd among Travel Agency sites.
MyTrip has a consumer rating of 107 stars from 799 reviews indicating that most customers are generally dissatisfied with their purchases. LG1FZ1 Everything is nice when it comes to buying the tickets but the customer service doesnt answer. The cost of tickets was less than 150 - youd think theyd be able to refund their customers for this amount when the problem is their own glitchy website.
Your chance of losing money or missing a flight entirely is seriously very real. I wished i Read this review section before booking. Kept telling me they face technical issues every time I called.
Service is absolutely terrible. I had to call them 10 TIMES I have been waiting for at least 1 hour each time this is the worse service ever. There is NO customer service.
My tickets have been cancelled by the airlines due to WAR in Ukraine and to proceed the refund they charged 30 dollars. Some users report that they get responses by reaching out to them on social media if the online travel company uses it. Mytrip lie consistently and do not have any customer service capability.
Maintenance is currently performed on the Mytrip systems. Customer service not responding. Contacting the customer service team could be easier and more transparent.
My trip is a bad agentno one should book with themthey never call you and you cannot call them tooalso if you send them email it takes time for them to replyits just that they are not helpful agent who makes their customers happy with their servicespoor servicei will never book with them againi regret booking with them. Customer service is awful. It seems they only allow contact for specific issues like changing flights or adding baggage but if you have a generic question you are forced to ask it under one of the default headings which may have nothing to do with it.
1 - How to contact us Information for safe travelling and about your booking. Yes - read on. Their customer service is really poor and their phone line takes ages to get through but above all their service is terrible specially with their booking system.
MyTrip - Flight cancellation and rebooking I had booked a flight from Lulea Sweden to Düsseldorf Germany on the 23rd of January 2022 booking number LFJ3OH. They took my money and dont refund even though the airline canceled my flight. Mytrip Reviews 244 Bad.
This is unacceptable booking service especially with new and innovative daily emerging technologies is shame and awful the service level provided by Mytrip from booking and dealing with issue managements and regrettable. Takes weeks for them to respond and its always vague and misleading and simply using tactics to delay refunding flights. All reviews flight refund airline company ticket time money service customer service hour.
Waiting 6 weeks for a refund the.
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